Their customer service is horrible and workers outright lied to Cleveland Indians Best Dad Ever Father’s Day shirt about reservations or pricing or whichever. My friend had to use hertz and also had bad experiences with several locations. He’d already talked to his car insurance and knew what price he was supposed to pay but the hertz guy kept saying it wasn’t valid. Another place… There was vehicle in the lot that was clearly not reserved for anyone but the worker said it was because he didn’t want to look up the info and didn’t want to go get the key. Kept trying to get my friend to rent the rundown vehicle instead. Manager came and checked the system, not so surprising that the car was actually available to be rented out.
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A company that has lost its way in terms of Cleveland Indians Best Dad Ever Father’s Day shirt and allowed competitors to eat their lunch. That being said, hopefully they will come out of bankruptcy with a win, win solution for both themselves and their creditors. No one likes to see a corporation being forced to liquidate during bankruptcy. They got me at the LAX Airport In los angeles CA, with a rental car over 600 dollars for a day. They said they couldn’t find my reservation and every other rental car company were already booked, so I don’t feel bad for them cause they were somewhat abusive.